A grievance is a formal complaint about violating the collective agreement, labour law, human rights code, or an established and well-evidenced past practice. It's one of the tools and rights a union and its members have to address workplace issues.
Grievances follow a formal process. Many problems are solved using other means before they reach the grievance stage.
- Individual grievance - One person grieves that a management action has violated their rights. For example, unjust discipline or denial of earned overtime
- Policy grievance - the Union grieves that a management action violates the collective agreement. For example, a new attendance policy or contracting out.
Talk to a steward or contact us online if you have a workplace concern. We'll work together to consider the tools we can use to address your concern.
Which collective agreement articles cover grievances?
- Full-time collective agreement: Article 18
- Part-time collective agreement: Article 20